EU-Swiss Privacy Shield

EU-U.S. Privacy Shield Framework

HyTrust complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union and Switzerland to the United States, respectively.  HyTrust has certified that it adheres to the Privacy Shield Principles.  If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

HyTrust is subject to the regulatory and enforcement of the US Federal Trade Commission (FTC)

HyTrust develops and sells security and infrastructure software solutions to business customers. We receive mostly business-related information from Europe, but also contact information related to individual representatives of customers, distributors, resellers, and other business partners. For example, HyTrust may collect names, job titles, addresses, work phone numbers, work email addresses in connection with commercial and corporate transactions and other business relationships. Some of our customers may not be incorporated and may provide their home address when they acquire software licenses from our authorized partners or when they sign-up for support services.

HyTrust collects and uses personal data for purposes of providing products and services to our customers, communicating with corporate business partners about business matters, providing information on our products and services and conducting related tasks for legitimate business purposes and corporate development opportunities.

HyTrust may share personal data to service providers and other contractors acting as our agents, for the purpose of performing business related functions and services such as offering or providing technical or operational support to our prospects or customers and their authorized users and support for the use of our product, who may process such data on our behalf and subject to confidentiality restrictions. HyTrust may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Recipients of marketing e-mails may opt-out of receiving further e-mail marketing communications from HyTrust by following opt-out instructions that are contained in each marketing e-mail. HyTrust acknowledges the right of individuals to access their personal data. Residents of the EU or Switzerland whose personal data HyTrust has directly collected may request access to, and the opportunity to correct, amend, or delete such personal data. To submit such requests or raise any other questions, please contact us at privacy@hytrust.com. HyTrust reserves the right to take appropriate steps to authenticate an applicant’s identity, charge a reasonable fee before providing access and deny requests, except as required by the Privacy Shield principles.

HyTrust remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless HyTrust proves that it is not responsible for the event giving rise to the damage.

In compliance with the EU-US and Swiss-US Privacy Shield Principles, HyTrust commits to resolve complaints about your privacy and our collection or use of your personal information.  European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact us at privacy@hytrust.com.

HyTrust has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Finally as a last resort and in limited circumstances EU and Swiss individuals with unresolved complaints can invoke a binding arbitration option before a Privacy Shield Panel.