EU-U.S. Privacy Shield Framework
HyTrust develops and sells security and infrastructure software solutions to business customers. We receive mostly business-related information from Europe, but also contact information related to individual representatives of customers, distributors, resellers, and other business partners. For example, HyTrust may collect names, job titles, addresses, work phone numbers, work email addresses in connection with commercial and corporate transactions and other business relationships. Some of our customers may not be incorporated and may provide their home address when they acquire software licenses from our authorized partners or when they sign-up for support services.
HyTrust collects and uses personal data for purposes of providing products and services to our customers, communicating with corporate business partners about business matters, providing information on our products and services and conducting related tasks for legitimate business purposes and corporate development opportunities.
HyTrust may share personal data to service providers and other contractors, who may process such data on our behalf and subject to confidentiality restrictions. We also may disclose personal data with other third parties for the purposes for which we receive the data (e.g., performance of contractual obligations) and as required or permitted by law. HyTrust may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Recipients of marketing e-mails may opt-out of receiving further e-mail marketing communications from HyTrust by following opt-out instructions that are contained in each marketing e-mail. Residents of the EU whose personal data HyTrust has directly collected may request access to, and the opportunity to correct, amend, or delete such personal data. To submit such requests or raise any other questions, please contact us at email@example.com. HyTrust reserves the right to take appropriate steps to authenticate an applicant’s identity, charge a reasonable fee before providing access and deny requests, except as required by the Privacy Shield principles.
HyTrust remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless HyTrust proves that it is not responsible for the event giving rise to the damage.
HyTrust has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. If your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. HyTrust is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
US-Swiss Safe Harbor Framework
HyTrust further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.